Z57 Inc. San Diego Wildfire Natural Disaster Response
With TV news wildfire reports flashing ominously during Sunday’s October 21 World Series game, Z57 managers realized by morning they may be faced with serious company-wide decisions for the safety of their employees. A skeleton team arrived early Monday morning. They notified over 100 employees of the real estate Internet marketing company via phone and email to remain at home and follow the instructions of the mayor and local community reverse 9-1-1 calls to evacuate. Customer service called real estate agents to postpone the next few days’ nonessential appointments. Many Z57 managers and employees worked remotely from Monday through Wednesday. A taskforce was designated to troubleshoot emergency customer v-mail and emails. As a responsible Internet website and service provider for thousands of REALTORS ® nationwide, Z57 was fully prepared operationally with multiple disaster back up systems both onsite and offsite. At no time did any of Z57 agents lose their Internet presence during the fires. The facility was not damaged. Z57 was at 85% staffing by noon Thursday.
This disaster emphasized the importance of one of Z57′s Agent Excellence website key features, the Prospect Connector. With the Prospect Connector tool, agents can with “one-click” send out email messages, news, cards and helpful information to their entire contact base. Z57 realizes the impact of this and their other Internet marketing solutions for both their national and San Diego agents in the rebuilding process.
“The outpouring of support from our customers was overwhelming,” stated President, Don Gerould. “All of us at Z57 thank you for your concern. It’s been a time of devastation and loss, yet our employees showed courage and community–opening their doors to each other during the evacuations. Only one of our employees has been displaced from their home and fundraising is already in place to help them out. Our employees were paid full wages for the three days, and they were not required to use any vacation days. For our community we have a link on our home page for people to donate to the American Red Cross San Diego Wildfire Relief.”
About Z57, Inc.
Z57, Inc. www.z57.com is a real estate internet marketing company based in San Diego, California. Founded in 1998, the company specializes in professionally designed websites, lead capture/conversion and buyer/seller traffic generation through effective online marketing plans, listing syndication, Search Engine Optimization, drip e-mail marketing and a highly trained customer service team. Recognized as an Inc. 5000 company and one of San Diego’s Top 100 fastest-growing companies, Z57 provides thousands of clients nationwide with proven real estate solutions matched with personal service. For information call (800) 899-8148 or visit www.z57.com.